Personal Information
The domain www.milkano.in is owned, operated and controlled by its Director/parent company ‘Milkano Agro India Private Limited’, a company incorporated under the Companies Act, 1956 of the Govt. of India having its corporate office at 5/15A, Lane-5, Mundka Industrial Area, Mundka, New Delhi-110041. We, as a company value the trust of our customers which they have showed in us since 2015. We are committed to serve our customers better with true spirit not only with regard to the supply of FnV (fruits and vegetables) and other FMCG food products but we also make sure complete privacy of the information our customers share with us. Please read our privacy policy which gives you the descriptions the manner in which data is being collected, used and protected by Milkano Agro India Pvt. Ltd. This privacy policy is subject to change from time to time without notice. Any users who does not agree with the provisions mentioned hereunder as well as the terms of this privacy policy are advised not to use the platform and may leave it. Once you access the site/app, we presume that you are agree to the terms and conditions with regard to the collection and use of your data by Milkano Agro India Private Limited in accordance with the privacy policy mentioned hereunder:
What does the Privacy Policy include?
Milkano Agro India Private Limited may collect some information consisting ‘identifiable information’ of the customers such as name which includes first and last name, mobile number and other contact details, email address, postal code, your age, gender, occupation, educational qualifications and so on. We may also gather browsing information and collect information number of times you visit or access our page, links you click on our site etc, purchase history information, financial information, health information, location information, information about individual preferences such as shopping patterns etc.
How do we collect the information?
Milkano Agro India Private Limited collect information in a number of ways which includes but not limited to voluntary registration process, provided directly by you or your family members, collected from device associated with you, online and offline survey, post, reviews, request to customer service and collected from external third party source etc. This site may contain links to other website. Milkano Agro India Private Limited will not be responsible in any manner for the privacy policy of such weblinks which it does not own, control or manage.
How do we use the information?
Milkano Agro India Private Limited use your information to provide you the best services, customer satisfaction and offers. Milkano Agro India Pvt. Ltd. will also share your information to our designated support staffs to provide the services requested from your end. Milkano Agro India Pvt. Ltd. will use this information to maintain your transaction history in accordance with the governing law of India. The information provided by you will be used by Milkano Agro India Pvt. Ltd. in maintaining your account and helps in auditing and monitoring of transactions. Milkano Agro India Private Limited use your information to bolster its efforts with regard to product improvement and to approach you to ensure your participation in survey and to share promotional offers.
With whom customer's information will be shared?
All the personal information which we collect from you will be used and shared specifically for the purpose of the transactions with you and within the entities of Milkano Agro India Pvt. Ltd and for the business purpose only. Milkano Agro India Pvt. Ltd. will never disclose, sell, rent or share your personal information to other third parties outside the company in exchange of money. Milkano Agro India Pvt. Ltd. will share your personal information with service providers that help in our business activities which includes shipping vendors, billing and refund vendors, payment card processors, and company or agency which deals with marketing, research and advertising for Milkano Agro India Pvt. Ltd. We put strict watch on our vendors and issue instructions to them to not to share your personal information for any purpose other than providing services on our behalf. Milkano Agro India Pvt. Ltd. may use and share this information in special circumstances such as required by law enforcement agencies, or court or any other state and national level investigative agencies of the government at their written request while identifying and addressing crime committed on Milkano Agro India Pvt. Ltd. property during fraud or any financial risk or in the interest of the national security asking us in written for such disclosure.
How do we protect customer's information?
Milkano Agro India Pvt. Ltd. recognise the importance of maintaining the safety and security of your personal information and have required safety measures which includes administrative and technological safeguards and policies in place to protect the information and in accordance with the law of the government of India. Servers of www.themilkano.com are accessible only to the authorised personnel on need to know basis to fulfil your transactions and service request. Despite the fact that we have full proof safety measures with regard to protect your personal information but Milkano Agro India Pvt. Ltd. will have no liability in case of your disclosure of information due to errors in transmission or any illegal acts or omission of third parties.
How can you correct inaccuracies in the information?
Milkano Agro India Pvt. Ltd. provide you the option to correct or update any of your information online. In case of any difficulty you may write to us on contact@milkanoagro.com
Policy Updates
Please check our privacy policy regularly for any changes. This privacy policy is subject to change from time to time without notice and Milkano Agro India Pvt. Ltd. reserves the right to do so and any changes will be effective immediately without notice.
Contact Information
Milkano Agro India Pvt. Ltd. 5/15A, Lane-5
Opposite to Mundka Industrial Area metro station Mundka Industrial Area
New Delhi-110041
Contact: +91-98106-83903
Email Address: contact@milkanoagro.com